Introduction
Welcome to City Certs. These Terms and Conditions outline the rules and regulations for the sale and refund of our electric services. By purchasing our services, you agree to be bound by these terms.
Services
We provide certificates to landlords and homeowners, including but not limited to residential, commercial.
Service Availability:
Services are subject to availability and may vary depending on the region.
Pricing and Payment
All prices are listed in pounds and are subject to change without notice. Prices include any applicable taxes unless otherwise stated.
Payment Terms: Payment is due at the time of purchase unless otherwise agreed. Accepted payment methods include Stripe, and BACS.
Orders and Confirmation
Order Placement: Orders can be placed through our website
Order Confirmation: You will receive an order confirmation via email once your order is successfully placed.
Delivery of Service
Service Activation: City Certs will be activated within 1-2 business days from the date of order confirmation.
Installation: Any necessary installation or setup will be scheduled at a mutually agreed time.
Refunds and Cancellations
Refund Policy: Refunds are available within 7 days of service activation. To be eligible for a refund, you must provide a valid reason and proof of purchase.
Cancellation Policy: Orders can be cancelled within 7 days of placement without any charges. After this period, cancellation fees may apply.
Refund Process: To request a refund, contact our customer service, Refunds will be processed within 5 business days after approval.
Changes to Terms and Conditions
We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.
Contact Information
If you have any questions or concerns about these terms, please contact us at:
Address:
124 City road London EC1V 2NX
Email:
info@city-certs.co.uk
Phone:
020 8050 8803
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of The UK.
By purchasing our electric services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.